Contact Honey Creek Water Restoration

What can you do while you wait for the crew in Honey Creek?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• If the leak is at the washer, close both valves behind it. If it's anywhere else, close the main valve.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will we ask when you call about water damage in Honey Creek?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Which fixture or pipe is leaking, or that you can't tell yet.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• Whether water got into walls or ceilings, or just the floor.
• Whether this happened overnight or in the last hour.
• Whether the power to the wet area is on or off.
• If you plan to file a claim, which company your policy is with.
• Whether someone will be home to let the crew in.

Answer what you can, and the crew will fill in the rest during the first visit.

What does the first visit look like?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

Before anything is moved or removed, the crew documents the damage with photos and moisture readings for the photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What should the crew know about homes in Honey Creek?

Older homes and newer ones leak in different places, and the crew plans the visit around what you tell us. A basement home hides water in different places than a crawl space home, so tell us which you have. Tell the person who answers what you know, and the crew will take it from there.

Is your neighborhood in the Honey Creek service area?

Calls from anywhere in Honey Creek come to the same number.

If you're just outside Honey Creek, in Cobblestone, Center Grove, Highland Park, Heron Ridge, Stones Crossing, Innisbrooke, Hickory Ridge Village and Sheffield Park, this is still the number to call. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. You can read more about water damage restoration in Honey Creek.

What should you know before you call?

Who runs the crews behind Honey Creek Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron talked about water restoration and protecting your home as a guest on FOX59's Indy Now in January 2026. The number on this page reaches the team any time, day or night.